Pleasur.ai operates an AI-generated character platform. All visual content, characters, and images on the platform are created through artificial intelligence technology. Any similarity to actual persons, living or deceased, is unintentional and purely coincidental. This policy outlines our procedures for handling content removal requests.
1. Unintentional Resemblance
While our AI models are designed to generate original content, AI-generated images may occasionally bear an unintentional resemblance to real people. We take such concerns seriously and are committed to addressing them promptly and respectfully. If you believe that any content on our platform resembles you or someone you know, please contact us using the process described below.
2. User-Generated Content
As a user of Pleasur.ai, you can delete your own generated content — including images, characters, gallery posts, and conversations — at any time through your account settings or the respective content management pages. Deleted content is removed from public view immediately and permanently purged from our systems within a reasonable timeframe.
3. Requesting Content Removal
If you are not the content creator, or if you wish to request removal of content that you believe violates your rights, resembles you, or violates our policies, you can submit a removal request to removal@pleasur.ai or through the in-app "Contact Us" feature. Your request should include:
- Your full name and contact information
- A clear description of the content and its location on the platform (URL or screenshot)
- The reason for the removal request (resemblance, rights violation, policy violation, etc.)
- Any supporting documentation that substantiates your claim
4. User Verification
To validate removal requests and ensure they are handled responsibly, Pleasur.ai may ask you to provide proof of identity or demonstrate a connection to the person depicted in the content. This verification step is necessary to prevent abuse of the removal process and to protect the rights of all parties involved.
5. Review and Action
Upon receiving a valid removal request, our team will review the content and take appropriate action within a reasonable timeframe:
- Clear violations: Content that clearly violates our policies (such as content involving minors) will be removed immediately upon detection
- Resemblance claims: We aim to review resemblance-based removal requests within 48 hours and will remove verified content promptly
- Complex cases: Requests involving competing rights claims or ambiguous situations may require additional investigation
6. Privacy Protection
All removal requests are treated as confidential. We do not disclose any personal information related to removal requests to third parties without explicit consent, unless required by law or necessary to protect the safety of our users.
7. Appeal Process
If your content was removed and you believe the decision was made in error, you may submit an appeal to appeals@pleasur.ai within 30 days of the removal. Appeals will be reviewed by a different member of our trust and safety team, and you will be notified of the outcome.
8. Contact
For questions about this Content Removal Policy, contact us at removal@pleasur.ai or use the "Contact" section within the Services.